Terms of Service

Last updated July 2026

These terms govern your use of Naqsha, operated from Canada. You accept them when you create an account or start a paid plan. If you don't agree, please don't use Naqsha. You must be old enough to enter a binding contract where you live (and at least 16, or the minimum age of digital consent in your country).

What Naqsha is

Naqsha is a planning tool. It helps you build an itinerary, checks whether a plan is feasible, and surfaces places, stays, and transport. It is advisory — Naqsha is not a travel agent and does not sell tickets. Bookings are completed with the relevant provider, and their terms apply.

Your account

You're responsible for activity under your account and for keeping your credentials safe. Use Naqsha lawfully and don't attempt to disrupt, abuse, or reverse-engineer the service.

Your content

You keep ownership of the documents, notes, and itineraries you add to Naqsha. You give us a limited, worldwide, royalty-free licence to store, process, and display that content only to operate the service for you — to save your trip, show it back to you, and run the planning features. This licence ends when you delete the content or close your account, except for backups we clear on our normal schedule. If you send us feedback, we may use it without obligation to you.

AI features

Naqsha uses AI to draft itineraries and estimate things like travel time and feasibility. AI output can be wrong, incomplete, or out of date, and is not professional travel, visa, legal, medical, or financial advice. Always confirm anything important — departure times, prices, entry and visa requirements, health rules — directly with the operator or an official source before you rely on it. If you connect Naqsha to an AI assistant, you authorize us to act on requests received through that connection, and you can disconnect it at any time.

Accuracy of information

Travel times, opening hours, prices, availability, and feasibility verdicts are estimates drawn from third-party data and can change or be wrong. Always confirm the details that matter with the operator before you rely on them.

Bookings & third-party providers

When you book a stay, ticket, or activity, that contract is between you and the provider — Naqsha is not a party to it and isn't your travel agent. The provider's own terms, prices, and cancellation and refund rules apply, and Naqsha isn't responsible for their performance, availability, changes, or cancellations.

Affiliate links

Some search results and booking links are affiliate links, and Naqsha may earn a commission if you book through them. This never changes the price you pay and never affects which results we show.

Subscriptions, renewals & cancellation

Paid plans are billed through Stripe. Before you pay, we show you the price, the billing period, and that the plan renews automatically until you cancel. You can cancel any time, online, from your account settings — the same way you signed up — and cancellation stops the next renewal.

• EEA / UK: you have a 14-day right to cancel a new paid plan for a refund. If you ask us to start paid features immediately, you can still cancel within 14 days, but we may charge for the part of the period you've used.
• Annual plans: we'll email you a reminder before each annual renewal.
• Other than the rights above (and any others the law gives you), cancelling doesn't refund the period you've already paid for.

No warranty & liability

We work hard to make Naqsha useful, but it's a planning tool provided “as is.” To the fullest extent the law allows, we don't guarantee it will be uninterrupted, error-free, or that estimates and third-party data are accurate. Nothing in these terms limits or excludes anything that can't legally be limited — including liability for death or personal injury caused by our negligence, for fraud, or any statutory rights you have as a consumer, which stay fully in place. Subject to that, we aren't liable for indirect or consequential losses, or for decisions you make based on third-party data or AI output, and our total liability to you is limited to what you paid us in the 12 months before the claim.

Suspension & termination

You can stop using Naqsha and close your account any time. We may suspend or close an account that breaches these terms, is used unlawfully, or puts the service or others at risk — where it's reasonable, we'll give notice first. If we close your account without cause while you're on a paid plan, we'll refund the unused, prepaid part of your period.

Governing law & disputes

These terms are governed by the laws of Canada and the province in which Naqsha operates, and disputes may be brought in the courts there on a non-exclusive basis. Nothing here removes the mandatory consumer-protection rights of the country or province where you live, including the right to bring a claim in your local courts where the law gives you that right.

Changes to these terms

We may update these terms as Naqsha evolves. For minor changes we'll update the date at the top. For material changes — including any that affect your paid plan or price — we'll give you reasonable advance notice by email, the change won't apply to a period you've already paid for, and you can cancel before it takes effect. Continuing to use Naqsha after a change takes effect means you accept it.

Contact

Naqsha, Canada — support@naqsha.ca.